We want to make payments as smooth as possible for our customers so we are delighted to announce our new partnership with Billink.
Billink to make payments in clinical practice easier by focusing relentlessly on simplifying both sides of any transaction. They do this by making it easier for practice staff members to create and manage payments while also making it exceptionally easy for any patient to pay their practice.
In the Billink Dashboard you can now toggle a setting on/off that will automatically send your patients a reminder text message if they have not paid you after 24 hours from the initial Billink being sent. Research shows that text messages achieve a 98% open rate on average and reminders have been shown to result in faster payments to your practice. This feature has now been activated by default. It can deactivate/reactivate this feature any time from inside your Billink dashboard.
All Billink users receive a weekly insights report along with the remittance report. We use the insights report to summarise how well your practice is using Billink compared to the network average as well as listing the patients who still owe the practice fees from outstanding Billink payments from the previous week.
And the claims of ‘I never got that’ are now officially a thing of the past! Billink has added in functionality that allows you to see exactly when the message was sent, viewed and paid by the patient. You will also be able to see these details for all resent Billink and automatic reminders.